This page is about our application service: what it includes, how much it costs, and what we expect from you. Please read it before applying, because long-term, proper cooperation is based on mutual, accurate information.
We would like to know exactly what your ideas are (even before submitting your applications), and to inform you as much as possible about what we do, what we can help with, and what we cannot.
Why is our service paid for?
We know that many people expect free help from the outset, so we clarify this right at the beginning: our service is paid for, and there is a good reason for that.
Applying to Austria is not a button press. Before anything can get started, you need to evaluate the needs assessments, professionally prepare or rewrite your CVs and motivation letters, translate the documents, work out the application strategy, find the right employers and job postings, build a dedicated email system, then prepare and send the applications in your name. Then comes the negotiation of the offers received, the German-language correspondence and the ongoing administration. This is many hours of individual work per client, not a template.
The structure of the dedicated email system is in itself a significant task. We need to create our own unique email addresses and arrange a paid IT system that can send thousands of emails in a few hours. We coordinate this with a user interface that you can easily handle, and before sending the emails we perform several tests to ensure they are stable. Before you receive the login access, we select several hundred answers (rejections or automatic replies) that are not relevant to you individually, so that you receive a transparent system.
This work involves time, expertise, and costs. Just as an employee does not work for free, we cannot provide this service without compensation; therefore, we ask for your understanding. The fee is for our work (application and administrative support), not for employment, nor is it a success bonus; this is recorded in advance in writing.
If you were looking for a free solution, it's right there. Stafforex Free registration: your profile will be displayed for employers for free here. However, our unique, personalized application service is paid. If this is not acceptable to you, please do not start the process.
Payment of fees
The service fee consists of two parts. For EU/EEA citizens it is a total of 350 EUR; for non-EU/EEA citizens it is 700 EUR without a work permit, 500 EUR with a valid work permit (to Austria/Germany).
Part payment: EU/EEA: 150 EUR; non-EU/EEA: 350 EUR (without permission) or 250 EUR (with permission). The partial invoice is due after signing the contract. It includes the evaluation of the needs assessment, the preparation or improvement of the CV and motivational letter, translations, the development and testing of the application strategy, the search in the employer database, the structure and testing of the dedicated email system, and the launch of the application process. The partial invoice is the fee for preparing the service and starting the process, therefore it cannot be refunded. If you cancel the contract within the 14-day deadline as a consumer, point 9.4 of the contract applies: in this case, only a fee proportional to the already provided services is due. If you encounter difficulties or questions regarding the payment, we are happy to discuss them and work together to find a solution.
2. Remaining fee portion: EU/EEA: 200 EUR; non-EU/EEA: 350 EUR (without permission) or 250 EUR (with permission). We will issue a final invoice when the order is considered complete. This occurs when we find an offer that suits you (according to the conditions specified in the Request Questionnaire), or when you accept a job, even if it does not match those listed in the Request Questionnaire but still suits you. In this case, the payment obligation remains in place, regardless of whether the employee ultimately travels. The final invoice payment deadline is 30 days from the invoice issuance. In case of late payment, we are entitled to charge late payment interest in accordance with the Austrian ABGB, a EUR 10 administrative fee per notification, and reasonable legal and enforcement costs associated with enforcing the claim.
Based on a case-by-case assessment, it is also possible to obtain a cost advance, but this is not automatic: you must request it separately.
Important: The fee is not a success fee or a job placement fee, but the consideration for the application and administrative service.
What you get from us
- After receiving the documents and the partial invoice, we will start working and set up a dedicated email system for you, from which we can send your applications to up to thousands of hospitality venues.
- Individual needs assessment and professional consultation: we evaluate the Jobseekers to accurately know what job role and under what conditions we should apply.
- Professional CV and motivational letter: we prepare or rewrite them and develop an application strategy tailored to Austrian hotel jobs.
- Translation and administrative support throughout the entire application process: translation and editing of application documents, preparation of official letters and email communications, filling out documents, and, if necessary, online interpretation.
- Job postings and employer searches, the preparation and submission of applications in your names and on your behalf, as well as the launch of the first application round.
- Strategic consultation on all incoming job offers.
- Once repeated application support if the employment relationship established by you ends during the probation period, but not for more than the first 30 calendar days, and the reason for the termination is not your serious breach of obligations.
What we expect from you
- Be informed, ask questions, have a stable idea.
- During the application period, please contact us at least once a day.
- Have realistic expectations regarding the peculiarities of Austrian hospitality.
- Be flexible and cooperative.
Additional information
WEST BEST JOB e.U. and Anikó Soós provide application and administrative support services. The service is not a job placement service: we provide assistance in the application process, in preparing and submitting applications, but we do not carry out job or employer checks, nor do we rate accommodation providers or employers. The selection of an employer and acceptance of the terms of employment are always the candidate’s own decision and responsibility.
The process begins after submitting the application (sending your CV) and its approval. We will notify you by email about the approval and send you the next steps.